发行时间：2016.06.22
总页数：161
编辑：
综保科技
摘要：
department of defense (dod) enterprise service management framework
edition iii 04 mar 16
revision history
date nov 13 edition ii major enhancement(s) revision primary contact
incorporated dod component input to create karen gomez (301) 225-8140 dod level framework and align with joint karen.gomez5.civ@mail.mil information environment more emphasis on risk management itsm office stand-up guidance service quality management it performance management process capability assessments entitlement man...
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