发行时间：1996.01.07
总页数：9
编辑：
综保科技
摘要：
ijqrm 14,5
482
received january 1996 revised may 1996
total quality management in the us air force: a study of application and attitudes
steven b. moser and timi l. bailey
university of north dakota, grand forks, north dakota, usa
introduction in a recent article, which identified ten areas for future research in total quality management (tqm), one suggestion was a focus on applying tqm to all industries[1]. as the us armed forces are experiencing mandated downsizing the need for efficiency, whi...
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